Florida Technical Assistance Workshop May 24, 2007

agenda	powerpoints and movie clips
Welcome, Energizer and Introductions – Don Proulx, Lee Rosenthal, Sergio Matos	Project Overview.ppt
Key Considerations Review – Lee Rosenthal	key consideration.pdf powerpoint
College Curriculum Flexibility by Design and Delivery – Resource People: Sergio Matos & Brenda Cartwright	video clip
Non-Traditional Adult Student Accommodations for Negotiating the Institution; Protocols and Requirements, including Student Financial Support – Lead Resource People: Anne Willaert & Napua Spock
Credentialing Issues – Carl Rush	credentialing.pdf video clip powerpoint
Energizer – Sergio Matos
Outreach/Engaging Employers: Community-Academic Partnerships – Lead Resource People: Anne Willaert & Carl Rush	take home ideas.pdf
Wrap-up and Next Steps for Florida – Sergio Matos.

DVD and Instructional Materials

Florida Videos Part I and II
The video production of the Florida TA workshop on May 24, 2007 in Tampa Florida is available on DVDs. This workshop was tailored to address the needs of three 2-year colleges. Part I DVD reviews CHW-NEC Key Considerations for College Responsive CHW Education, College Curriculum Flexibility by Design and Delivery, and Non-Traditional Adult Student Accommodations. Part II DVD contains sessions on Credentialing and Certificate Education Issues, and a session on Engaging Employers: The Importance of Community-Academic Partnerships.

Requests for hard copies of these DVD and accompanying hard copy of the instructional materials may be made by contacting the CHW-NEC Project at The University of Arizona, 1834 Mabel St., Tucson Arizona 85721; phone:(520) 626-4034; fax:(520) 626-4037. These materials are offered for instructional/educational uses in the “Public Domain” with the proviso that acknowledgement of their authorship must be included. There is a cost involved for shipping and handling.

Downloads:

• agenda
• handouts(all)
• powerpoints(all)

Presenter profiles

Brenda Cartwright

Associate Professor & Coordinator, Rehabilitation Counselor Education Program University of Hawai‘i at Manoa 1776 University Avenue, EH-221 Honolulu, HI 96822 (808) 956-4386 - Phone (808) 956-3814 - Fax bcartwri@hawaii.edu

Brenda Cartwright has served for the past year as an adjunct faculty member in the Ho`olokahi Department, Waianae Health Academy (WHA)/ Kapiolani Community College in Waianae, Hawaii. She has developed and taught four distinct courses in the WHA certificate program designed to (1) empower community residents to meet the healthcare needs of their families and the larger community, and (2) provide culturally competent services that address and respect the community values, learning styles and educational needs of residents of the Waianae Coast. She is an Associate Professor and Coordinator of the Rehabilitation Counselor Education Program at the University of Hawaii Manoa. Formerly, she taught at several university programs in the Metropolitan Washington DC area and had over 20 years experience in State-Federal vocational rehabilitation programs in management and direct service delivery positions. She served in the U.S. Navy as a Communications Specialist, and in 2006, she served as a Visiting Scholar at Kyungpook National University in Daegu, South Korea. She is fluent in American Sign Language. Brenda has initiated and collaborated on several research projects, all of which have resulted in over 30 publications in refereed journals and textbooks, 48 major presentations at national, regional and state conferences, workshops and meetings. Her research interests include cultural diversity issues, including HIV/AIDS, aging, deafness rehabilitation, and holistic/alternative therapies. She has received numerous national awards, including the Rehabilitation Educator of the Year, 2007; Who’s Who in America, 2006; Who’s Who Among America’s Teachers, 2005, 2002; Excellence in Teaching Award, College of Education, 2005; Measurement and Evaluation in Counseling and Development Research Award, 2005; Research Award, 2005; Bobbie Atkins Research Award, 2004; Sylvia Walker Education Award, 2004; and the Thinking Out of the Box Award, 2004. Brenda received her terminal degree in Rehabilitation Counseling Leadership from George Washington University. She holds national certification and state licensure in counseling

Sergio Matos

CHW-NEC Project Expert Consultant Community Health Worker Director for CHW Training and Development Columbia University Mailman School of Public Health 917-653-9699 sergio@chwnetwork.org

Sergio Matos has been a community health worker for over 20 years. As a CHW he has worked to help communities organize around issues of environmental and social justice; worked with families in crisis intervention for suicide, hunger, disease management and housing issues and has worked to help families access health services and navigate complicated health care systems to improve their health. For the past six years, Sergio has developed various programs to advance the field of health outreach in New York City through education, advocacy and research. He is a cofounder and executive director of the Community Health Worker Network of NYC – an independent professional association of CHWs that works to organize a CHW voice on issues of policy and practice for the field. Sergio presently serves the Community Health Worker Special Primary Interest Group of the American Public Health Association – the largest association of health professionals in the world--where he is the chairperson and works to develop a national platform that promotes the integration of the CHWs more fully into the healthcare system with recognition, dignity and respect. For the past few years, Sergio has worked to develop a CHW model to improve access to healthcare for poor and newly-immigrant communities in a managed care setting in New York City. This program serves as a sustainable CHW model fully integrated within the quality of care division in a corporate setting with full funding and support. Sergio has also developed and delivered training programs in an international effort to develop CHW models in the Caribbean. This work is currently being used in the Republic of Trinidad and Tobago to train CHWs who will help develop community capacity in a national effort to address HIV/AIDS education, prevention and treatment in that country. Most recently this work has extended to include the member nations of the Organization of Eastern Caribbean States, and The Bahamas, in partnership with the Clinton Foundation and the International Training and Education Center on HIV (I-TECH).

Carl Rush

CHW-NEC Project Expert Consultant Community Resources, LLC P. O. Box 700373 San Antonio, TX 78270 (210) 745-0560 or (210) 241-3983 carl@chrllc.net

Carl Rush recently served as Director of the New Jersey Community Health Worker Institute, a project of the New Jersey Area Health Education Centers program, and continues to work with NJCHWI as a consultant He is working for the American Dental Association on training requirements for a new dental specialist CHW position. He was also recently a member of the research team for a national workforce study on CHWs for the Health Resources and Services Administration, and he serves as a consultant to The California Endowment on a statewide study of CHWs. He recently convened a national invitational conference for a group of funders to draft a national research agenda on CHWs. Before serving in New Jersey, he was coordinator (and principal instructor) of the Community Health Worker program at Northwest Vista College in San Antonio, Texas. He was CEO of the Family Health Foundation in San Antonio from 1997 to 2001, developing initiatives to apply the capabilities of Community Health Workers to problems of health care access under Medicaid and SCHIP. Carl has worked with the Health Education Training Centers Alliance of Texas on various projects, including the Border Visión Fronteriza initiative and the organization of statewide conferences and workshops for CHWs. He currently serves as Secretary of the Executive Board of the CHW Special Primary Interest Group of the American Public Health Association, and on the Policy Committee of the new American Association of CHWs and the Advisory Board of the Center of Excellence in Women’s Health, University of Texas Health Science Center at San Antonio. In San Antonio, Carl was a founding member of Health Care for Every Child, the Bexar County Health Literacy Coalition, and the South Texas Asthma Coalition. Carl’s earlier experience includes over 20 years in nonprofits as a grant maker, project director, researcher, and management consultant. He holds a Masters of Regional Planning degree from Cornell University.

Napualani Spock

Community Health Workforce Development Director Hawai’i Primary Care Association P.O. Box 264 Pu’unene, HI 96784 (808) 280-0984 nspock@hawaiipca.net

Napualani Spock has been working with a Community Advisory Committee from Hawai’i’s Community Health Centers and Native Hawaiian Health Care Systems to develop curriculum appropriate to the needs of the community health workers at those agencies since 2002. The Community Advisory Committee has developed two certificates in collaboration with Maui Community College, a “Certificate in Case Management for Health and Human Services” and a “Certificate in Outreach for Health Promotion.” Napua is now working with the University of Hawai’i System to develop and deliver training to the mid-level managers at Hawai’i’s Community Health Centers and Native Hawaiian Health Care Systems. Previous to her role at Hawai’i Primary Care Association, Napua served as the Community Health Coordinator at Hui No Ke Ola Pono, the Native Hawaiian Health Care System of Maui, organizing community health education activities for the Hawaiian community of Maui from 2000-2002. Her background is Hawaiian and Pacific Island Studies, and she was a Hawaiian Studies teacher from 1993-2000 at the University of Hawai’i at Manoa, Kula Kaiapuni o Maui (Pa’ia Elementary School Hawaiian Immersion Program), Baldwin High School and Maui Community College. She also served as the University of Hawai’i Outreach Counselor at Maui Community College.

Anne Willaert

Healthcare Education Industry Partnership Director of Project Design and Development Minnesota State Colleges and University System MSU, 124 Myers Field House Mankato, MN 56001 507.389.2590 Anne.willaert@mnsu.edu

Anne is the Director of Program Design and Development with the Healthcare Education and Industry Partnership (HEIP), a project sponsored under Minnesota State Colleges and Universities system. Through her work at HEIP, Anne develops partnerships between higher education and healthcare industry to form solutions to meet the increased and critical needs in the healthcare workforce. Anne currently is managing four statewide healthcare projects, one of which is directing the Minnesota Community Health Worker Project. The Minnesota CHW project has developed and is publishing an 11-credit core curriculum which is currently being implemented at five higher education institutions in Minnesota. The CHW project is also doing work around policy and workforce development supporting the role of the Community Health Worker Before coming to work for HEIP, Anne did consultant work and created two local Mankato area non-profit organizations. Anne’s background is in social worker, and she is currently working on her master’s degree in non-profit administration and anthropology. Ms. Willaert serves as a Core Technical Assistance Higher Education site in the CHW National Education Collaborative in which she is supporting CHW college-responsive program development with four colleges in Minnesota and with Ivy Tech State College in Indiana.

Donald E. Proulx

Director of the FIPSE Funded "National Community of Practice for College Responsive CHW Education," also known as "The Community Health Worker-National Education Collaborative (CHW-NEC)" University of Arizona Area Health Education Centers Program 1834 East Mabel St. Tucson, AZ 85721 phone:(520) 626-4034 dproulx@u.arizona.edu

With the University of Arizona, Don is currently serving as the director of the Arizona Border Health Education and Training Centers (HETCs) program. This program addresses health personnel and consumer training, with an emphasis in border public health issues. Training is included for community health workers, known as promotores. Promotores are integral to effective border health services outreach, and they are included in interdisciplinary health professions student teams. Cross-border and bi-national programs are included in the work of the HETCs to address health disparities and access to care issues unique to the border region. Mr. Proulx also serves as associate director of the Arizona Area Health Education Centers (AHEC) program, and he is the principal investigator and co-director of the Community Health Worker National Education Collaborative, funded by the Fund for the Improvement of Postsecondary Education (FIPSE) of the U.S. Dept. of Education. A higher education and medical microbiology graduate of the University of Arizona, the emphasis of Don´s graduate work in higher education was in curriculum and instruction. Mr. Proulx has served the Arizona AHEC program since 1989 both as a founding center (AHEC) director and as the Arizona AHEC Program associate director. Don served as instructional dean and district director for all the Health Sciences Programs with Pima Community College in Tucson for 15 years (1970-85). He was field director, stationed at Pan American University in Texas, for Project HOPE´s Southwest Mexican Border Health Workforce Development Program from 1985-88. This program collaborated with nine institutions of higher education all along the Mexican border region from Texas to California to develop, implement, and evaluate accredited programs in nursing and allied health disciplines, include community health workers/promotores. Project HOPE provided recruitment, retention, and placement services for border area Hispanic students indigenous to the border neighborhoods; the project improved border area Hispanic representation in the delivery of health and human services.

E. Lee Rosenthal

Co-director of the CHW-NEC Project Assistant Professor, College of Health Sciences University of Texas at El Paso 1101 N. Campbell Street El Paso, TX 79902 (915) 747-8233 Cell: (520) 909-0262 Fax: (915) 747-8315 elrosenthal@utep.edu

Lee is an Assistant Professor in Health Promotion at the University of Texas at El Paso. Her interests include community-based public health research projects and a broad array of community health worker program research and field development efforts throughout the United States. She is currently co-director of the Community Health Worker National Education Collaborative and an associate scientist to a Community Health Worker National Workforce Study; both projects are federally funded. She also serves as a co-investigator on a newly funded study entitled: "Can Promotores Change Clinical Outcomes for Chronic Disease?" This was funded in fall 2005 by the National Institute´s of Health National Center on Minority Health and Health Disparities. Recent research areas have included an analysis of rural domestic violence issues facing rural Pima County immigrants at the Arizona-Mexico border as well as work exploring ways to strengthen migrant farm worker CHW/promotora programs along the U.S.-Mexico border. Among her most notable accomplishments is her work as the director/initiator of the National Community Health Advisor Study (University of Arizona, 1998) and as consultant/initiator of the Community Health Worker Evaluation Tool Kit (University of Arizona, 2000); both projects were funded by the Annie E. Casey Foundation. Lee has served on the Governing Council of the American Public Health Association (APHA) and was instrumental in the development of the Community Health Worker Special Primary Interest Group of the APHA. She served as an advisory committee member of the national Center for Sustainable Health Outreach throughout its five years of federal funding. Lee also served as a member of the National Expert Panel to the Health Resources and Services Administration´s Evaluation of Community Health Workers. Currently she has joined El Paso Community College´s Community Health Worker Program Advisory Council and the Health Advisory Committee of the El Paso Independent School District. Dr. Rosenthal´s Ph.D. was completed with the University of Massachusetts at Boston; her dissertation is entitled "The Sustainability Dance: Lessons to Learn for an Emerging Force in Community Health-Community Health Workers." Her Master's degree in Public Health with a specialty in policy and administration is from the University of California at Berkeley.

 

Florida Technical Assistance Workshop Evaluation Results

Date of Evaluation: May 24, 2007 Number of Evaluations turned in: 10

Please tell us what you think about the statements below by checking the answer that best matches your opinion. This was rated on a likert scale where 1=Strongly Disagree, 2= Disagree, 3=Agree, 4= Strongly Agree

	Average score	Range
1. This workshop was interesting	3.7	3-4
2. The workshop was conducted in a way that made good use of the available time.	3.9	3-4
3. Too much information was presented in the workshop.	2.0	2
4. I had an opportunity to ask questions and share my opinions.	3.8	3-4
5. Overall, this was a productive workshop.	3.8	3-4
6. The presenter(s) did a good job.	3.8	3-4
7. I would recommend this workshop to others.	3.9	3-4

feedback

8. Were the topic(s) presented useful to you? Why or why not?
   • Yes
   • Yes
   • Yes, because it address many issues and answered many questions
   • Yes, provided an update to the future of CHW-NEC as well as encouraged partnerships.
   • Yes, Very useful. These allowed for some knowledge building in the topics.
   • Yes. It was important to meet other people from Florida.
9. How could we have made the presentation and information sharing better?
   • A little more time on non-traditional adult student accommodations
   • By extending it
   • I would have liked to have copies of the material presented by Anne from MN.
   • More time to discuss topics.
   • No recommendations-It went very well.
10. What was the most salient/relevant/important part of the workshop?
• Collaboration-learning from each other
• Community-Academic Partnerships
• Interesting to hear about other areas CHW programs.
• Learning the value of discover/practice in curriculum development & training. Credentialing issues- being clear about what we are talking about etc.
• Partnering conversations
• Sharing of ideas
• The need for CHWs
• What Minnesota is doing and has done.
11. What was the least salient/relevant/important part of the workshop?
    • Credentialing Issues
    • N/A
    • N/A
12. I wish we had taken more time to:
    • Could have used a few breaks to network.
    • Discuss future meetings on topics/partnerships
    • Discuss more about credential
    • Engage more time in all the relevant issues covered. More time, time, time.
    • Not familiar enough with the background and grouping of instructors
    • Talk about curriculum development
13. I still feel unclear about or wish I had learned more about:
    • Curriculums
    • Future requirements for CHW's in field.
    • N/A
14. Please comment on anything else pertaining to this workshop experience that you would like to share.
    • Enjoyed group activities and energizers
    • I am glad I made the time to be here- as a newcomer I learner a lot.
    • I would love to have a copy of recommendations(written summary) resulting from today.
    • The workshop was very informative. I enjoy every part of it.
    • This was great Thank you!